DRAVOLINEXIS Money Back Guarantee Policy

Welcome to DRAVOLINEXIS! We are committed to delivering high-quality products and ensuring customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee policy. Please read the terms and conditions below.

Eligibility for Returns

• The item must be returned within 30 days from the date of purchase.
• The product must be in its original packaging and in the same condition it was received.
• Proof of purchase must be provided.
• Sale items are not eligible for refunds unless they are defective or damaged.

Non-Returnable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Process for Returns

1. Contact our customer service team at [email protected] to initiate a return.
2. Include the order number and reason for return in your email.
3. Once approved, you will receive instructions on where to send your return.
4. Ensure the item is securely packaged and shipped back to us as instructed.

Refunds

Upon receipt and inspection of your returned item, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item, please contact our customer service at [email protected] for assistance. Exchanges are subject to product availability.

Shipping Costs

Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to a defect or error on the part of DRAVOLINEXIS.

For any further questions or assistance regarding our Money Back Guarantee policy, do not hesitate to contact us.

Thank you for choosing DRAVOLINEXIS. Your satisfaction is our priority.